Contact Us
At My Green Works, we prioritize professional, responsive, and reliable customer support for all inquiries related to our Outdoor Push Toys. Whether you have questions about a product, your order, or need assistance with shipping, our team is here to help.
Customer Support Hours
Our customer service team is available Monday to Friday, from 09:00 AM to 05:00 PM (GMT-05:00).
Response Times:
- General inquiries: typically answered within 1–2 business days.
- Complex issues (returns, shipping delays, order verification): may take up to 3 business days.
How to Reach Us
Email Support:
- Send inquiries to support@mygreenworks.shop.
- Include your order number, full name, and a detailed description of your issue for faster assistance.
Phone Support:
- Call us at +1 760-648-3927 during business hours for immediate assistance.
Mailing Address:
- For correspondence or returns:
1855 Northshore Dr, June Lake, CA 93529, USA - Please use tracked and insured shipping for all returned items.
Types of Inquiries
You can contact us for:
- Product details, specifications, and usage guidance for Outdoor Push Toys
- Order tracking and shipping updates
- Return, exchange, or refund requests
- Billing or payment questions
- Feedback regarding the website or customer experience
All communications are handled with accuracy, confidentiality, and professionalism.
Best Practices for Faster Support
- Include all relevant details in your message (order number, product details, issue description).
- Clearly state your concern in a single email or call.
- Allow standard response times before sending follow-up inquiries.
Data Protection
- Personal information is used only to process orders and provide customer support.
- All communications comply with our Privacy Policy, ensuring your data is secure and confidential.
Business Information
My Green Works
📞 +1 760-648-3927
📧 support@mygreenworks.shop
🕒 09:00 AM – 05:00 PM, Monday to Friday (GMT-05:00)
📍 1855 Northshore Dr, June Lake, CA 93529, USA